Cruise Guest Cancellation

Cruise Guest Cancellation

How do I cancel a single guest from my cruise cabin?

To cancel a guest from your cruise cabin, you must submit your cancellation request in writing to 42nd Street Cruises via your group's BACKSTAGE website or you can submit it here.

What are the fees associated with cancelling a guest from my cruise cabin?

  1. Individual Cancellations received 131 days or more prior to the departure date of the cruise will incur a penalty of their mathematical portion of the deposit (example: A cabin of 4 guests who paid a $500 cabin deposit will carry a $125 cancellation penalty for each guest, while a cabin of 2 guests who paid a $500 cabin deposit will carry a $250 cancellation penalty for each guest.). In addition to the cancellation penalty, the cruise line may impose an “Occupancy Restriction” and require the cabin to be rebooked at the current prevailing rate (with the current available promotions and incentives) if the number of guests in the cabin drops below the minimum required guests for the cabin as determined by the cruise line. Any refund due will credit to the same credit card(s) used for payment.
  2. Individual Cancellations received 130-101 days prior to the departure date of the cruise will incur a penalty of 25% of the guest(s) cruise fare. Canceled guests may not be added back to the cabin. Pre-paid gratuities are refundable. Performance and workshop fees are not refundable. In addition to the cancellation penalty, the cruise line may impose an “Occupancy Restriction” and require the cabin to be rebooked at the current prevailing rate (with the current available promotions and incentives) if the number of guests in the cabin drops below the minimum required guests for the cabin as determined by the cruise line. Any refund due will credit to the same credit card(s) used for payment.
  3. Individual Cancellations received 100-85 days prior to the departure date of the cruise will incur a penalty of 50% of the guest(s) cruise fare. Remaining guests will “bump up” into the first or second guest rates if the canceled guest is currently the first or second guest. Canceled guests may not be added back to the cabin. Pre-paid gratuities are refundable. Performance and workshop fees are not refundable. In addition to the cancellation penalty, the cruise line may impose an “Occupancy Restriction” and require the cabin to be rebooked at the current prevailing rate (with the current available promotions and incentives) if the number of guests in the cabin drops below the minimum required guests for the cabin as determined by the cruise line. Any refund due will credit to the same credit card(s) used for payment.
  4. Individual Cancellations received 84-45 days prior to the departure date of the cruise will incur a penalty of 75% of guest(s) cruise fare. Remaining guests will “bump up” into the first or second guest rates if the canceled guest is currently the first or second guest. Canceled guests may not be added back to the cabin. Pre-paid gratuities are refundable. Performance and workshop fees are not refundable. In addition to the cancellation penalty, the cruise line may impose an “Occupancy Restriction” and require the cabin to be rebooked at the current prevailing rate (with the current available promotions and incentives) if the number of guests in the cabin drops below the minimum required guests for the cabin as determined by the cruise line. Any refund due will credit to the same credit card(s) used for payment.
  5. Individual Cancellations received 44-0 days or less prior to the departure date of the cruise will incur a penalty of 100% of the guest(s) cruise fare. Canceled guests may not be added back to the cabin. Pre-paid gratuities are not refundable is canceled within 7 days of sailing. Performance and workshop fees are not refundable. Any refund due will credit to the same credit card(s) used for payment.
This article was originally written in English. Translated articles may contain errors. 
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